Privacy Policy

 

 

We, at Rajavivaha are committed to ensuring the security and privacy of all our customers and make sure that the information disclosed by our users is utilized in a diligent manner. Our privacy policy enlists all information regarding all our privacy practices, which include details on what information we gather from customers when they visit our site, how the customer information will be disclosed as well all rights that the customers are entitled to with regards to the information collected from them. Any modifications in the above practices will be made known to customers by publishing a notice on the site.

 

Personal Identification Information


The site may gather personal identification information from users in various circumstances such as, when users browse through our site, make a purchase, and also in connection with other activities or resources that we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information when they make purchases. Users are at their discretion to surf through our site anonymously as well. The customer provides all personal details voluntarily.

 

Non-personal identification information

 

The site may also collect some details relating to non-personal information about the users at anytime they visit the website. The information gathered typically includes details such as nature of operating system the user utilizes, different browsers that the user accesses the website from, the internet service provider of the user as well as other technical information, which includes the type of computer and the user’s different means of link to the site. These details are specifically used to make the website more useful and valuable to the customers.

 

Web Browser Cookies

 

Our site also uses "cookies" to enhance user experience. These cookies are placed on the hard drive, specifically to track information about the customer’s usage as well as for record keeping, enabling future reference. Users can avoid this from happening by fixing their browser settings to avoid cookies. However, this may result in some parts of the website not being accessible or not functioning properly for these users.

 

How We Use Collected Information

 

Rajavivaha may collect and use users personal information for the following purposes:

· To improve customer service

Information provided by users is the resource that enables us to respond to their requests and queries in an efficient and effective manner.

· To customize user experience

The details are utilized to comprehend how the users make use of the products and services offered on the site and personalize it to enhance their shopping experience.

· To improve our Site

Any information provided by a customer is valuable and enable to improve the website and offer better products and services.

· To facilitate payments

We may use the information provided by users only for the purpose of providing service to that order. This information will not be made available to third parties, except to the limits of being able to process the order.

· To send routine correspondences

We may use the email addresses to send users information and periodical shipping updates regarding their order. It may also be used to respond to their customer grievances and inquiries.

 

How We Protect Your Information


We employ suitable and fitting methods for data collection, storage and processing as well as security measures to protect and secure a customer’s account information against unauthorized access, modification, disclosure or destruction. A secured SSL communication mechanism that is encrypted and secured by digital signatures is employed to share sensitive customer details.

 

Sharing Your Personal Information


The site does not sell, trade, or rent a customer’s personal identification information to any external groups. Generic information with respect to nature of browser used or recent trends in utilizing specific service providers may be shared with trusted affiliates or advertisers. It is guaranteed that this does not include any sensitive personal customer information. Certain activities such as conducting surveys, contests and sending newsletters are delegated to third parties and only for these reasons alone; customer information may be shared with them.

 

Third party websites


Customers may come across some external advertising links on our sites and clicking on them will lead to their sites and make you exit our page. Rajavivaha will not be held answerable or liable for the processes and activities of these external sites, as we do not exercise any control over them.

 

Acceptance to Terms and Modifications


By using this site, you signify your acceptance of this policy. If you do not agree to this policy, it is advisable to not use our site. Rajavivaha has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site. The persistent usage of the site indicates that the user is in compliance with the updated terms and conditions of the site.

 

Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

RAJAVIVAHA

Ramavilaas Textile

'Rama Vilaas'

396, Bazaar Street, Salem – 636001,

Tamil Nadu, India.

Email - support@rajavivaha.com

Customer Care: 95246-10000

Trade Enquiries: 95246-55000